IBC Bank – Brad Atkinson – Vice President
Doing More Since 1966
Through this engagement, we continue to apply our We Do More motto by more accurately measuring the quality of service we provide. Our mission is to enhance our service skills and provide a great customer experience. In order to fulfill our goals, we need to conduct customer satisfaction surveys that allow us to understand how we can serve you better. Your feedback gives us your point of view and it will be used to support initiatives to improve our products and customer experience in our branches and digital banking services.
We encourage you and all our customers to participate in our surveys. IBC Bank is committed to provide a great customer experience. With your feedback, we will be able to stay committed and understand how we can improve our service and the overall IBC Bank Experience. If you have any questions about our engagement or our participation in this study, please call the IBC Bank Customer Service team at 1-888-999-1091. If you would like to opt out of future survey offers, please visit this site: http://businesscenter.jdpower.com/OptOut.aspx. Your feedback is our most valuable asset.